Refund & Returns

**Refund Policy**

Last Updated:01/01/2023

**1. Booking Cancellation and Refund**

a. **Cancellation by the User:** Users have the option to cancel their bookings subject to the terms and conditions of the respective airline or travel service provider. Any cancellation fees or penalties imposed by the airline will be the responsibility of the user.

b. **Refund Eligibility:** Refund eligibility is determined by the policies of the airline or travel service provider. Users are encouraged to review and understand the specific terms and conditions of their booking, including any refund restrictions.

**2. Refund Process**

a. **Initiating a Refund:** To request a refund, users must contact our customer support team at [customer support email/phone] within the stipulated time frame specified by the airline or travel service provider.

b. **Refund Processing Time:** Refund processing times vary and are subject to the policies of the airline or travel service provider. While we strive to facilitate prompt refunds, we are not responsible for delays caused by third parties.

**3. Non-Refundable Bookings**

a. **Non-Refundable Fares:** Some fares are non-refundable as per the terms of the airline. Users are advised to carefully review the fare rules and restrictions before making a booking.

b. **Processing Fees:** In cases where a refund is not permitted by the airline or travel service provider, processing fees may still apply.

**4. Changes to Itinerary**

a. **Change Fees:** Changes to the itinerary may be subject to change fees imposed by the airline. Users are responsible for any additional charges incurred due to changes in their travel plans.

**5. Unforeseen Circumstances**

a. **Force Majeure:** In cases of unforeseen circumstances such as natural disasters, political unrest, or other events beyond our control, refund eligibility may be subject to the policies of the airline or travel service provider.

**6. Contact Us**

If you have any questions or concerns regarding our refund policy, please contact our customer support team at   01755545160 to 169